Order your medications

We encourage all patients who need to order medications regularly or intermittently to download our Dr. iQ app.

This is the quickest and easiest way to get your medication. We process most medication requests within 24 hours. When requesting repeat medication for the first time on Dr. iQ, you will be required to enter your medication details, this will then be saved for future use. Usually on the same day, and you’ll be able to collect them directly from your preferred pharmacy. This saves paper, reduces waste and is safer for patients.

Please make sure that you order your medication at least 1 week before they are due to run out.

In these challenging times, please avoid over ordering medication – as this can lead to shortages for more vulnerable patients.

If you are unable to access Dr. iQ, you can request your medication through your local pharmacy who will be happy to help you.

Medication reviews

It would not be right or safe for us to issue medication continually without the medication being kept under review. Consequently, a doctor will review your medication periodically and they may ask you to make an appointment to discuss it with them or they may ask you to have a blood test.

Medication reminders

You can set reminders for your medication within the Dr. iQ app. This helps to remind you to take your medication on time.

Medication queries or problems

Within the Dr. iQ app, we’ve made it easy to raise any queries or problems about your medication. Simply download the app, tap on Medication and complete a short e-consultation that will capture your query or problem.

Paying for prescriptions

Some patients are entitled to free prescriptions. You can find out if you are entitled to free prescriptions on the NHS.uk website. If you are not entitled to free prescriptions, see the NHS prescription charges below.

How much is the NHS prescription charge?

The current prescription charge is £9.65 per item.

It’s £30.05 for a surgical bra.

A prescription prepayment certificate (PPC) could save you money on NHS prescription costs.

Find out how to save money with a PPC